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Key Tours constantly ensures to have the lowest prices available online and it is committed to protect customers from paying more on taxes (which are already included in the price of our tours) or service fees to intermediaries, as we are the local operators of the tours and do not charge more than what you purchase.
Thus we are willing to refund the price difference, if you find identical service (priced in the same currency) within 72 hours of booking, just by your sending us all your booking details and date along with full details of the website offering the same service under the same conditions to our customer care team firstname.lastname@example.org. It’s as simple as that!
Furthermore, if you arrive at a destination and find the same activity or trip/tour offered at a lower price from any operator we are commited to refund you again the difference. Please send us again the details at the formentioned email.
How to request a refund from KEY TOURS!
Please make a copy, screen shot or print the activity or trip/tour of the lower rate. In order to claim your refund please do not forget: